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Management Team


Jack Kohlenstein

Jack is the founder and President/CEO of JLK Insurance Group. Jack received his undergraduate degree from Loyola College in Business with a specialization in Marketing. In college, Jack found his entrepreneurial spirit while starting and managing a successful landscaping company. After graduation, Jack was introduced to the insurance industry through his father. Jack’s excitement and passion for working with businesses, owners and professionals pushed him to excel and eventually start his own firm.

Jack enjoys staying involved in the community and supporting local and state charities in his hometown of Sykesville, MD. As an outdoor enthusiast, you will frequently find Jack on the ski slopes, hiking the trails throughout MD and PA, or crabbing and hunting on the shores of the Chesapeake.


Doug Kohlenstein

Doug is the Vice-president of JLK Insurance Group. He grew up in Howard County, MD and graduated from Towson University. Doug started in the insurance industry right out of college, where he excelled in analyzing clients’ needs and putting together a comprehensive insurance and financial program to meet those needs.

Doug currently resides in Odenton, MD. Outside of the office, Doug enjoys the outdoors with his wife, daughter, and son; including hunting, fishing, skiing, and hiking.


Marc McCormack

Marc has been working with JLK Insurance Group since.  After being brought on to help manage a national group program, Marc’s eagerness to excel and service the personal insurance needs of community drove him to now head the personal lines division of JLK Insurance Group.  Marc strives to bring the same outstanding service and level of expertise that clients of JLK know and expect.

Outside of the office Marc enjoys participating in fun obstacle mud runs with other members of the JLK team to benefit many local charities.


Lisa Lim

Born in Washington, DC Lisa grew up in the surrounding suburbs in Rockville, MD.  Lisa graduated from The University of Delaware with a degree in Health and Exercise Science.  Post undergrad, Lisa continued her education with a degree in nursing.  Lisa was introduced to the insurance industry shortly after graduating from nursing school where she was given the opportunity to specialize in working with other medical professionals.  Lisa’s passion for health and medicine along with her past experience in the service industry drove her to become the customer service manager at JLK specializing in working with medical professionals.

Lisa is an avid sports fan and enjoys going to sporting events especially her beloved Redskins.  Lisa also enjoys traveling and spending time with her family.


Gwen Smith

Gwen started working at JLK Insurance Group in August 2017. She grew up in Howard County, MD and graduated from UMBC where she majored in sociology and studied American Sign Language at CCBC. Prior to insurance, Gwen worked in the customer service and accounts receivable fields, as well as stayed home with her son. She brings a positive outlook to her new role and strives to make each opportunity a learning experience towards excellence.

Gwen enjoys spending her free time with her husband and children, getting outdoors as much as possible! When she gets a moment to herself, she likes to run and binge TV shows.